Innovative Diesel????????? - Ford Powerstroke Diesel Forum
6.0L Performance Parts Discussion What has or has not worked for you?

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Old 03-13-2010, 09:15 AM
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Innovative Diesel?????????

No answer to email or phone calls for 2 days. Anybody know trying to buy a x3 with custom tunes.
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Old 03-13-2010, 05:09 PM
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I've always had great service with Eric. Not sure. Give him another try on Monday or you can also order from Raul at Stealth-Automotive. He sells the tuner with Eric's tunes.
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Old 03-13-2010, 05:14 PM
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Ya, I didn't get any response...still haven't. Called Matt at Gearhead...got back to me same day. For what that is worth.
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Old 03-13-2010, 06:15 PM
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Eric is an extremely busy man, but I have never had them not return a phone call. Give them another shot on Monday. And yes, matt has awesome customer service as well.

-French
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Old 03-14-2010, 02:33 PM
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Sorry about that, we closed at 4pm on Friday and won't be back to the office until Monday at 8:30am. We are in the shop on Sat.
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Old 03-14-2010, 04:43 PM
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Send a message via AIM to Abrannan19
we can also get you an IDP SCT if you wish.

First Coast Diesel Performance -Product- Your Source For Powerstroke Performance
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Old 03-14-2010, 06:35 PM
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I didn't know that, Adam or your name would have been mentioned as well.
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Old 03-16-2010, 03:27 PM
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I gota say scary to consider spending 1500 bucks with people that have trouble answering the phone unless u leave a message.
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Old 03-16-2010, 04:02 PM
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Quote:
Originally Posted by cmn130 View Post
I gota say scary to consider spending 1500 bucks with people that have trouble answering the phone unless u leave a message.
It would also be scary if we answered the phone on the first ring.

We've been doing this for a long time, sometimes it's tough keeping up with the call volume. Especially when it get's close to race/pulling season. However, you won't be disappointed in our products or services. I apologize for any inconvenience, we work hard to return every call and satisfy our customers and dealers.
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Old 03-04-2014, 11:21 AM
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Quote:
Originally Posted by InnovativeDiesel View Post
It would also be scary if we answered the phone on the first ring.

We've been doing this for a long time, sometimes it's tough keeping up with the call volume. Especially when it get's close to race/pulling season. However, you won't be disappointed in our products or services. I apologize for any inconvenience, we work hard to return every call and satisfy our customers and dealers.
THE scariest part is I purchased a sct tuner from innovative diesel for my truck that they will not support any longer. AND they want me to purchase another tuner for $509.00 in addition to the original purchased tuner of $470. This sucks because I wanted to upgrade injectors and turbo.
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