Originally Posted by Big_Baker65336
So whats next? Are they juat buying time to get me out of my warranty? Does it work? what do I gotta tell them to replace the injectors?
What you "tell" them won't really have much impact on what course of action they'll take with regards to repair. As a dealership tech myself, I can only say that I've been caught in many times situations similar to yours myself, where customers bring their vehicle in for an ongoing intermittent complaint just before their warranty expires, that I was unable to duplicate when the vehicle landed in my hands. Low and behold, shortly after the warranty has expired is when the symptom becomes more noticeable and/or consistent, but becomes a customer paying issue. All I can say is, if the servicing tech can't duplicate the concern after a reasonable amount of time spent to detect it, he won't be paid. Remember, even if you aren't paying for the repair while it's under warranty, SOMEONE ELSE is. And that someone else if Ford Motor Company.
On any "high dollar" claims submitted by any dealer, is where the repairs are put under a microscope. Particularly pertaining to diesel injector(s). If an injector core is returned, and either found to have failed due to customer neglect or determined not faulty, the warranty claim is charged back to the dealer, and the time paid to the repairing tech is DEBITTED on his next pay.
The point I'm making, is we aren't just allowed to replace parts that customers "tell" us to. We are put under scrutiny by Ford Motor Company as well, unfortunately.
If reflashing the modules, fails to fix your injector issues, I would be certain that the tech would be willing to replace them for you, warranty or not.