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Huffed '05
I'm posting this for a friend. Anyways, he has a '05 6.0, CC LB 6 speed 4x4 with the Edge Juice Attitude and a 5" exhaust. Egt's have never been over 1200 deg. Truck has 21,000 miles and oil changes every 3-4,000 miles. The turbo went out and he took it to a different dealership than the one he purchased it from because of the quickness getting it in. They looked it over and never got back to him. He finally called them and was told they hadn't had the time to really look into it, so he had it towed to the dealership where he bought it. The dealer who was looking at it said they wouldn't release it untill he paid the $150 charge for draining of the oil. After a heated b!thcing match, they released it. Ford was unable to send anyone out to look at it untill the beginning of the year, but when he showed up he found not only the turbo bad, but according to Mr. Ford Rep., all of the bearings were bad in the engine. He told my buddy that it was probably due to oil failure. He also said that since it doesn't have Motorcraft oil in it, Ford will not warranty it. Any of you guys have suggestions on what he should do?
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your in a sticky spot if you dont have your mainanence records, and this is one of the negatives of at home oil changes. you need to somehow show that the oil in the vehicle "meets or exceeds" factory requirments, and same goes for the filter. if you do this, they have to consider the oil in it as good as motorcraft. did they find the causual part? and if i was you, i would not dig into that motor, you could damage any potential fight or lawsuit with ford by doing so.
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Thanks for the reply marc. The oil exceeds Fords requirements and he is having it analyzed now. The label from the oil drum was faxed to the rep from Ford along with the pictures of the cracks ( neither dealer was aware of them ). The filter is a Motorcraft, and he has maintanence records. Neither of the service depts. didn't really look into the engine. He said nothing was removed from the engine ( other than the oil ) while either dealership had it.
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I talked to my buddy last night. Ford tore the engine down and found 2 things: excessive end play in the crank, and the oil pump exploded. He was told that the only reason they are going to fix it is because there is 2 cracks in the block. I would have figured the non-existing oil pump would have been enough, but they said thats his problem.
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