I have just about had all I'm going to put up with - Ford Powerstroke Diesel Forum
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Old 11-09-2006, 01:40 PM
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I have just about had all I'm going to put up with

Since my dealership wouldn't talk to me yesterday when I called, I planned my route today so that I would have sufficient time to stop by and check on my truck and discuss the situation.

It appears they work on trucks now by pulling the valve cores out of the tires and letting the air out so they are shorter.

The hose has blown off the egr cooler and poured antifreeze all over the place including into the engine. The whole top of the engine will have to be stripped cleaned and put back together. They got mad when I told them I wouldn't accept anything short of an engine replacement. All of these problems are connected to the same root problem. They won't fix the cause but they'll fix the damage. Well, they got mad at me and I guess I showed myself. I only cursed once and I think it was **** it. The dealership owner's father was the one I was talking to. Happens to be a deacon in my church. I guess this means I have to say a couple extra prayers.

They said, "We don't have the authority to replace that engine."

I said, "I want to talk to the person that does. Get whoever at Ford who has that authority on the telephone and lets talk to them."

"I'm sorry, we can't do that, he said, call the number in your book."

Well the people that answer that phone don't have any authority, and I can't think of a valid reason to speak to them at all. You are My Dealer, you must know who we need to talk to in order to get this (I think this is where I used the curse word) truck fixed.

"I'm sorry, I have numbers but I'm not allowed to give them out."

Ok, now my opinion of the dealership has changed drastically.

I called Sherri and left a message on her machine. I EXPECT her phone call bright and early in the morning.

Skipper
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Old 11-09-2006, 02:09 PM
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THIS BITES!!!!!!
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Old 11-09-2006, 02:45 PM
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a deacon in my church.

Tell him that this truck, his dealer ship and Ford motor co have driven you to cussing and just about to drink. (That only works if your Baptist)

Last edited by WD40; 11-09-2006 at 03:43 PM.
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Old 11-09-2006, 03:00 PM
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Skipper,
On Four Forums, and coaching on Aftermarket Parts Companies Email, your experience with Ford is the worst I have ever heard. In all fairness, I cannot believe you have had such a string of bad luck.... You must have a black cloud hanging over you....
:rain: :rain: :rain: :rain: :rain: :rain:

In all fairness, the happiness quotient here in Oz is about 99%+... or better.. with the 6.0. Yes there were a few bugs to work out in the first two to three years, with tight clearances on the turbo, and an EGR valve that needed cleaning. OK, the turbo did suffer corrosion problems from my research it seems to be when it was driven in wet weather and parked up, that sort of thing. Any way, it and the EGR were redesigned, and overall I think most report they like the 6.0. The Transmissions IS MILES AHEAD OF THE TWO PREVIOUS, The Torqueshift is way way ahead of the old E40D that I battled, and the later 4R100. I just wonder if the very few like yourself that are unhappy, just have a Lemon. Or the worst luck in history...????

Maybe you should try prayer, in your situation it cannot hurt any more than what you are describing.... :pray:

Either that or you are a Chevy Dealer or Dodge Dealer in here spreading the bull dust around... Ha! Just kidding....

Best of Luck, Ranger in Oz...
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Old 11-09-2006, 03:06 PM
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I promise you, I'm not a car dealer of any sort. I'm an insurance agent primarily dealing with agriculture and property.

Skip
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Old 11-09-2006, 03:31 PM
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Well Skipper, maybe you just have a Lemon.
In recent vehicles, I have had a 1993 F-350, then a 2003 F-250, and now a 2006 brand new King Ranch F-350 CC Dually, and it is waaaaaaaay above the others. The Transmission is the best Ford has done, it has been reported as an Allison pattern that they cannot admit to as the copyright is owned by GM buying Allison.. Who knows, it is majic, one more gear.

Honestly, you have to have a lemon, just bad luck, get an Attorney and make them buy it back, if indeed you have all that bad trouble documented in recorded paperwork. Overall, I think the 7.3 is possibly a stronger engine, but it is NOISEY and DIRTY in exhaust, and so far I am thrilled by the quiet performance of the 6.0, as is everyone else here in Oz that has one that I have met... You just have one of the early ones with a few bugs??? Or just a bad luck lemon.

Welcome to this Forum, give us some specific problems and maybe someone can help you, there are some really good Ford Techies here that are real swell about helping out..

Ranger in Oz...
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