$1200 powermax destroyed!

usajeep60 · #1 (**permalink**) 07-12-2012, 06:21 AM

The tubo started whining, not whistling on my way home from work yesterday. When I shut the truck off the turbo sounded like the wheel from "the wheel of fortune", something was making contact with the turbine wheel. I just pulled it out, split the tubine housing apart to check, and then saw the destruction! Two of the three bolts that hold the seal in place backed out, broke off, and destroyed the turbine wheel! This is bull!!!!

the turbo is 5 months old!!!!

**Eric@PTP** · #2 (**permalink**) 07-12-2012, 06:37 AM

Where did you buy it from ?

usajeep60 · #3 (**permalink**) 07-12-2012, 06:39 AM

little power shop

**Eric@PTP** · #4 (**permalink**) 07-12-2012, 06:41 AM

Hmm, I'd give them a call. The turbo is still under warranty if its only 5 months old. We sell a LOT of these and failures on them are extremely rare but it can still happen. Either way you should be covered under warranty.

usajeep60 · #5 (**permalink**) 07-12-2012, 06:44 AM

Thanks, I hope so. I have a call out to them and I'm waiting for a call back. This failure had nothing wrong due to installation, I mean what else besides a manufacturing error could have caused those bolts to back out?

**Eric@PTP** · #6 (**permalink**) 07-12-2012, 07:08 AM

Quote:

Originally Posted by usajeep60

Thanks, I hope so. I have a call out to them and I'm waiting for a call back. This failure had nothing wrong due to installation, I mean what else besides a manufacturing error could have caused those bolts to back out?

For your issue I'd say likely manufacturing defect given you found loose bolts. Though they will probably do what we do and sent it back to Garrett for tear down and inspection. From there Garrett determines the failure point and cause and then warranties it or replaces it. It happens some times.

usajeep60 · #7 (**permalink**) 07-12-2012, 07:33 AM

Thanks for the info, it's being boxed and shipped tonight, hopefully I can rebuild my stock turbo in the meantime, I have a feeling this will take a while to resolve.

**Eric@PTP** · #8 (**permalink**) 07-12-2012, 07:34 AM

Quote:

Originally Posted by usajeep60

Thanks for the info, it's being boxed and shipped tonight, hopefully I can rebuild my stock turbo in the meantime, I have a feeling this will take a while to resolve.

It can take up to two weeks, just depends on Garretts work flow.

ZMANN · #9 (**permalink**) 07-12-2012, 07:45 AM

Good luck Bro!!

**Jarrod B** · #10 (**permalink**) 07-12-2012, 08:05 AM

No pics?

Sucks man.

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