The first dealer I had problems with called Dearborn and marked my Vin # as a void vehicle. This is suppossed to be removed although when I call the hot line they tell me these are permanet records. My CPS refund is looking good also. Maybe I shouldn't have said anything yet. Ford has the BBB handle all its disputes through a independant arbitrator. Here again, They did some things to me that we as consumers are protected from. Now if I can present the last portion with a level head I should get my $800.00 back.